What happens if i stop my sky subscription

Ask to cancel your account. Once you are through to a customer service operator, you need to say very clearly that you want to cancel your account. Often the person you talk to will be required to try to get you to change your mind, and might offer you a variety of incentives not to cancel. There have been stories of people subjected to very long phone conversations before being able to actually cancel their subscription. Stick to your guns, and try not to get too frustrated by the operator's filibustering.

Saying that you are moving abroad has been cited as a good way to speed up the process. See out the notice period. When you have received confirmation that your account has been cancelled you will be given the date on which your services will cease. This will typically be 31 days since the date you cancelled the account, but the day will be provided to you in writing.

Sky customers are billed at the start of the month, so you may be charged for a full month ahead of your cancellation. If this happens it will correct itself once your services have ended and you will be credited any excess payments. Return the equipment.

Sky Q customers are required to return their Sky boxes after their services end. You will be sent packaging and instructions on how to return the box through the post. You must return it within 90 days of the end of your contract or you will be charged with a non-return fee. Method 2. Go to Sky's contact page. If you want to try and avoid a lengthy phone call, it is possible to cancel your account through Sky's online Live Chat portal. The live chat option is available from a.

GMT, seven days per week. Once you bring up a chat box, you will be able to talk to a customer service representative. You can inform him that you wish to cancel your account. Say that you want to cancel.

Inform the Sky representative via live chat that you would like to cancel your Sky account. The operator you speak to may ask you to speak to him over the phone. You should be able to cancel via Live Chat without a telephone call. You might be avoiding a phone call, but you won't necessarily be speeding up the process. People have reported similar experiences involving long conversations before your cancellation is agreed to. Wait for the notice period. Once your cancellation has been confirmed you will receive notification of the date your services will end in writing.

You will have to see out the standard 31 days notice period before you stop receiving services from sky. Return any equipment that you are required to within 90 days to avoid a non-return charge. Method 3. Showing results for. Search instead for. Did you mean:. Discussion topic: Cancelling sky subscription and keeping equipment. All forum topics Previous Topic Next Topic. What's this? Cancelling sky subscription and keeping equipment. Report post. Post 1 of Reply 3 Likes.

View answer in the context of this discussion. Best Answers. Re: Cancelling sky subscription and keeping equipment. If you need help please provide as much information as you can. Post 2 of Reply 4 Likes. Did this answer not help you? All Replies. Topic Author. Post 3 of Any discounts you have on your plan will be taken into account when calculating the early termination charge. The final amount will then be rounded up to the nearest 25p.

See our guide on how to cancel your Sky Mobile contract. In some cases, it might be possible to cancel your Sky Broadband service without paying an early cancellation fee. You can do this if the speed of your broadband connection is slower than the minimum guaranteed download speed you were quoted when you signed up to the service. Alternatively, this would also be possible if Sky were to increase your charges by more than the rate of inflation.

For more information, see our guide on how to cancel your broadband service. Alternatively, see the official Sky website for more information on how to cancel your Sky Broadband service. We'd love to hear your thoughts and any questions you may have. So far, we've received 62 comments from readers. You can add your own comment here. I will want Sky at new address but would want a new deal.

Let's get on with it then. To see the latest broadband and TV deals available to you at your address you need look no further than our own broadband and TV package comparison tool, which will show you exactly what's available right now, including special offers such as cashback and free gifts.

Choose a broadband and TV deal. Alternatively, streaming services such as Netflix and Amazon Prime TV have so much on offer you may choose to go without a TV package at all. Whatever the product — phone, broadband, utilities — most people start to think about making a change when the original contract comes to an end and the monthly bill moves on to a rolling contract usually with a price increase.

All broadband and TV providers are now legally required to inform customers when their contract is about to expire, so you have the option to stay or leave.

Most Sky TV and broadband packages typically come with an initial month contract commitment. Once this term is complete you can cancel your contract with 31 days' notice.

Sky will charge you early cancellation fees. How much you'll pay depends on what services you have with Sky, when you first took them out, and how long you have left on your contract.

It's worth knowing that you cannot terminate any Sky TV, Sky Q or Multiscreen contracts early; only Sky can do this if you fail to keep up with your payments.

If this happens, Sky will apply early repayment fees.