What is the difference between assurance wireless and safelink

It is clearly stated in the Safelink policy that the products and services offered by Safelink do not have any guarantee. The products and services have limited guarantee which may last till one year. A person is eligible to apply for Safelink services if they are already getting any support from the government such as government housing.

A person can get these services on the basis of Medicaid and food stamps. If the family income is very low and no one from the family is already getting services from Safelink, then the person is eligible to apply.

The applicant must also have an authentic United States residential address that can receive mail from the United States postal office. Good information but please update yourself on Safelink. I cannot afford to buy a phone. I am sad because they have been a good service up till now and I did not want to change companies but I have no choice.

That is so true! Wireless Bluetooth Wi-Fi What Is Safelink Wireless? Network Used Assurance wireless services use the Sprint network. Rules In Case of Replacement In case you have lost your mobile phone or it has been stolen, you should immediately contact the customer service.

Text Message Costs and Offers With the assurance wireless service, you are eligible to get free minutes and text messages as per plan.

You can get minutes or messages for 5 Dollars You can get minutes or messages for 20 Dollars You can get endless minutes, messages, and internet access for 30 Dollars 4. Eligibility Requirements A person can meet the eligibility requirements for using assurance wireless services if they are participating in any public support program such as Medicaid or the Supplemental Nutrition Assistance Program.

Safelink Wireless 1. Text Message Costs and Offers Safelink wireless service initially provides open text messages. If the free minutes exceed 68 minutes past the limit then the additional cost per text is 0. If the free minutes exceed minutes past the limit then the additional cost per text is 0. Activate Services There are two ways to activate Safelink on your mobile phones. Eligibility Requirements A person is eligible to apply for Safelink services if they are already getting any support from the government such as government housing.

Comparing Hotspot vs. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Do not sell my personal information. Cookie Settings Accept. Manage consent. Close Privacy Overview This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website.

We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. Great Comment! Convert into review Leave as comment. Terms of Service. I agree to TOS Cancel. Nitasha Nov 16, Customer service Safelink versus Assurance is lacking greatly in it's customer service deliverance.

Product or Service Quality I have seen the product, and it looks inferior to Assurance, but I'm not sure, it's been a while since I've seen a Safelink phone I have something else to compare The winning thing for me was the easy to get an answer on the phone, and to have a knowlegeable person actually process my request in under five minutes.

With Safelink I was told another whole process for getting results. Thanks Assurance. I received my phone in a timely manner and appreciate it. Reply 0 0. Anonymous Oct 09, Product or Service Quality safelink phone is too small and th charger is hard to plug in right under the closure who the heck put that there? Equan Mar 30, I like safelink wireless better than assurance wireless.

Anonymous Feb 22, They both SUCK by their reviews! Reply 1 0. William N Crow Feb 20, Safelink has better phones in my experience. Reply 2 0. Anonymous Jun 16, Reply 3 0.

Anonymous im sorry but i call bs on thatthey asked me to pay a 50 YES a 50 dollar fee to replace my defective phonethey asked me to pay for a phone up front after that, they said i did not follow there directions on a factory reset, they sent them by email and even made a copy and mailed to me. Anonymous Apr 08, Safe link is the best. Reply 0 1.

Show more. I tried to request a new phone, but there is no way to contact them online, and they are only reachable by phone… super helpful for someone without a working phone! At some point they sent me a little text noting that due to such-and-such lawsuit they were required to offer me a new phone. One day someone told me that some companies give smart phones. I thought there was no possibility on earth that this could be true.

I was wrong. I canceled SafeLink by going to my account online on the SafeLink website. Oddly, the SafeLink phone does not turn off when you cancel! My phone kept whatever minutes were still on there and kept working. They did not ask for it back. You are not supposed to sign up for two services at the same time. I printed out the page online verifying that my Safelink phone was canceled and kept it, just in case anything ever came up.

I applied for Assurance Wireless online. They sent me a form in the mail to sign. Then they sent me a phone. Whole thing took weeks. When I got the new phone it did not work correctly right away. I finally figured out that I had to call Assurance and activate it. They were very nice and I have been quite happy with my new phone. Some people with chronic illness find that cell phones cause symptoms.

Learn more about Electrohypersensitivity. Yes, it is true that you are not supposed to have to lifeline phones or services in your household at the same time. Like Like. Thank you for your article. I was very skeptical about signing up with Safelink, and you confirmed my suspicions. However, I experienced the same disappointment with Assurance Wireless, not only with their phone, but with their customer service. I stayed with them for 9 years or longer with the belief my options were limited.

Only when Assurance forced me to change plans did I find out there are many good Lifeline plans to choose from. I cannot speak for their phones as yet because I am still looking to get my minutes and text back.

How I lost them? I called to activate and old phone because the speaker on the phone that I was using is no good. They changed my plan. I went from minutes to minutes and then say they cannot change it back. They are taking no responsibility for giving me the wrong information.

I called several times a day for three to four days and each time a new customer rep with better English gives me new information, like I agreed to this no matter how many times I tell them not so. And one even tried to tell me it is in the contract. That is laughable since the person who activated my phone did not mention a new contract, go over any new contract, and did not ask if I wanted to change my plan.

She just did her job. Good luck with them. I have helped several people get their free phone and I have used QLink to get these folks their phones.

I have never apologized so much in my life for the service these people get. First handed experience, I talk to these folks daily to check on them or just to converse.

Keep this in mind when choosing a carrier. Also, God forbid you need help with an issue, calling customer service is not an option. Lastly, what you are not told, if you are bringing your own phone, is to make sure the phone is free and clear. A couple of people were bringing their TracPhone, or they thought they were, TracPhone will not release the phone if you have not paid for twelve months. I was able to sign my friend up, QLink confirmed that the phone was transferrable, got the SIM card in the mail, no service.

I thought I was doing something wrong, finally called TracPhone to ask if it was a different problem and was told that in the agreement fine print when you purchase a TracPhone, it is stated that if you do not pay for service for twelve months, you cannot use the phone under another service.

Good Luck To All!!! Has to be the service I had a metro zte phone best phone I ever had until I let my daughter borrow it she went to Boston with it Boston Massachusetts and lost it did not have warranty which I should have got could not afford another phone at time but the phone she lost was free so left metro.

Assurance and the UMX phone they provided me are just awful! The lousy UMX phone already went out in the garbage! Just signed up for Q-Link. Works no problem so far. Ive been trying to get a Phone without a phone in Montana for 10 years and all they do is keep telling me to contact CenturyTel. But when I do and when I send them the CenturytTel Obomba Application,,,,,,,,,,,,,, they are totally incoherent and no one has ever heard of the phone program and they treat me like an Idiot…….

I went to stay in Michigan and got the phone right away,,,,,, and came back to Montana and Safelink works perfect because it is a Tracphone which same as Verizon uses. The Tech Support is a incoherent convoluted catastrophe, but anything Tracphone seems to be what has the best results…………. Who answers for this at the State Level that is responsible for this Program? Have you checked out this page yet?

I was trying to find Centurytel of Montana offering Lifeline and I cannot find that info…but CenturyLink seems to be the guys in Montana who offer Lifeline. So far so good. I appreciate their customer care services mainly. They are really good. Hi there, I have been with Safelink for 10 or 11 years now. They gave me an LG G year old phone that I am still using to this day.

Last year I had to re-certify and used same but updated documentation I always use and was told times, over the phone, I was denied?? Finally, when the end date came, I saw I was accepted because I am still using my service! I have not had any issues with hard to hear calls, dropped calls and such. There have been a couple dead zones I ran into here and there, but pretty sure that was the location I was in at the time.

Today, I was given a hand-me-down iPhone 5s in great condition reset to factory settings and called Safelink. The rep said there was an error in searching for this phone. I asked why because it is an unlocked phone and he said okay and charged me for a SIM card I am supposed to receive by Friday.

But now, I am concerned because when I finally found the BYOP compatibility list on their site, it is not listed, hence his error? And when I went over to their phones for sale. Just in , they had an iPhone 3 or 4? I guess I will find out soon enough what is in my near future, but I am pretty sure I will be giving my iPhone smartphone back to my friend. Like Liked by 1 person. Thanks sleepygirl it will be nice if I can pull it off. Second, I installed the SIM card and called them to transfer everything over.

I made one call to a friend — so it definately works, including the authorization to have Lifelink. It then stopped working. When I called 4 times the menus led me in circles, ultimately only ending with a demand for money. By carefully following each and every branch in the menus, I found a non-obvious way to get to a person.

Then the hell really began. When I finally got her attention, she punished me for expecting service by sending me to a recorded message intended for the situation where a phone is suspected to be stolen. At least some people survive ebola. Like Liked by 2 people. Had a safelink phone until I forgot to make my monthly call was using skype most often …they cut me off and there was only snail mail to respond with. I signed up with Qlink and got a ZTE…slightly bigger than the last phone with 8 gigs of memory as opposed to the previous handset.